Terms and conditions of use
1. Introduction
Welcome to HisenStore (hereinafter referred to as "this website"). These Terms and Conditions of Use (hereinafter referred to as "the Terms") govern your access to and use of this website. By using this website, you indicate your acceptance of and agreement to abide by these Terms. If you do not agree to these Terms, please do not use this website.
2. Account Registration and Use
(1) In order to shop on this website, you need to register an account. You must provide accurate, complete, and genuine personal information for registration.
(2) You are responsible for safeguarding your account login information, including your username and password. You will be fully liable for any unauthorized use resulting from your failure to properly safeguard such information.
(3) You shall not transfer, rent, or lend your account to any third party for use.
3. Goods and Shopping
(1) This website endeavors to ensure that the information about the goods displayed is accurate. However, the actual situation of the goods may vary due to various factors (such as changes in suppliers, etc.). You should carefully review the details of the goods before placing an order.
(2) After placing an order, you shall complete the payment in a timely manner according to the payment methods provided by this website. If the payment is not successful, the order may be canceled.
(3) This website reserves the right to cancel orders under certain circumstances, such as out-of-stock items, price errors found, etc. We will do our best to notify you of the relevant situations in a timely manner.
4. Delivery
(1) We will arrange for the delivery of goods to the receiving address filled in during your registration in cooperation with our logistics partners. The delivery time may vary depending on factors such as the region and logistics conditions. We will try our best to provide an estimated delivery time, but we will not be liable for any delays in delivery caused by force majeure or other factors.
(2) Please check the goods promptly upon receipt. If you find any damage, missing items, etc., please contact our customer service within the specified time to report the situation so that we can assist in resolving it.
5. Refunds and Returns
(1) If you meet the refund and return conditions stipulated by this website (such as quality problems with the goods, the goods received do not match the description, etc.), you can apply for a refund or return. Please refer to the relevant instructions on the website for the specific process.
(2) We will process the refund according to the original payment method after receiving the returned goods and confirming that they are in order. The refund time may vary depending on the payment channel and other factors.
6. Intellectual Property
All content displayed on this website, including but not limited to text, images, trademarks, logos, etc., is protected by relevant intellectual property laws and regulations. Without our written authorization, you shall not use, copy, distribute, etc. it without permission.
7. Privacy Policy
We attach great importance to the protection of your privacy and will collect, use, and store your personal information in accordance with the privacy policy of this website. You can view the detailed content of the privacy policy on the website. By using this website, you indicate your agreement that we handle your information in accordance with the privacy policy.
8. Disclaimer
(1) This website endeavors to ensure the normal operation and service quality of the website. However, we will not be liable for any inability to use the website normally, incorrect information, interrupted transactions, etc. caused by force majeure (such as natural disasters, network failures, government actions, etc.) or other unforeseeable and uncontrollable factors.
(2) We will not be liable for any indirect, special, incidental, or consequential losses or damages (including but not limited to loss of profit, data loss, etc.) arising from your use of this website or the purchase of goods from this website.
9. Governing Law and Dispute Resolution
(1) These Terms are governed by and construed in accordance with the laws of Tanzania.
(2) In the event of any dispute arising from these Terms or the use related to this website, the parties shall first attempt to resolve it through friendly negotiation. If the negotiation fails,both parties agree to submit the dispute to any court or arbitration institution with jurisdiction recognized by us for arbitration..
10. Amendment of Terms
We reserve the right to modify and update these Terms as appropriate according to business development and other circumstances. The modified Terms will be published on the website and will come into effect on the date of publication. Your continued use of this website indicates your acceptance of the modified Terms.
11. Contact Us
If you have any questions, suggestions, or need to report problems regarding these Terms or the use of this website, please contact us through the following methods:
- Email: oqyqlaha63@gmail.com